Warranty
RugPad Nation warrants that its manufactured products are free from any defects in workmanship and material, will provide satisfactory service and a lively and resilient foundation for the rug under which it was originally installed. This warranty applies only when properly installed over flat, smooth, hard surfaces on or above grade. The synthetic fiber is mold, moth, mildew, and odor resistant and can be used below grade. Our rug pads will not discolor or stain your flooring surface when used within your flooring manufacturer’s guidelines.
RugPad Nation warrants all rug pads from manufacturing defects for the following:
- GripCore Platinum – 20 years
- GripCore Omni-Tex – 20 years
- GripCore Ultimate – 15 years
- GripCore Multi-Surface – 15 years
- GripCore Thick Designer – 15 years
- GripCore Thin Designer – 15 years
- Fortitude – 15 years
RugPad Nation as a sole and exclusive remedy, will replace, without charge, any manufactured product which does not render satisfactory service in normal use F.O.B. manufacturing plant. No liability will be assumed for any consequential damage, loss, or expense. During the warranty period, if your rug pad becomes ineffective or shows signs of being defective you may return your product for a replacement of equal value. After 30 days, replacement shipping costs will be the responsibility of the customer.